Customer Service
- Knowledgeable ambulance billing specialists
- Quick response to all provider concerns and questions
- Friendly and professional service
- Contact us at ems@roundtmc.com
Billing
- Accurate data entry
- Correct ICD 10 diagnosing
- Timely filing
- Knowledge of different rules and regulations for the various insurance companies
- Appeals of denied claims to every level necessary
- Continuous follow-up on all unpaid claims
- Electronic Filing
- Patient billing
- Credentialing
- Accurate payment posting
- Enrollment with insurance companies
- Will submit for Prior Authorization Number requests to all necessary transports
- Give a seven-day reminder on all forms that require re-certification
Reports
- Weekly, monthly, and yearly reports of financial analysis.
- Training medics on the run sheet for billing purposes
- Specialize in getting the maximum allowed for every run.
- Payable runs are often denied on appeal due to documentation. (MISSED REVENUE)
- Supplies and intervention are often not billed due to documentation. (MISSED REVENUE)
- Runs are often ALS and billed as BLS due to documentation. (MISSED REVENUE)